Privacy Policy

Privacy Policy

Effective Date: January 1st 2025

At Russell Trails Dental, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website, in person, and during your interactions with our practice. By accessing our website or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, and mailing address provided during appointment bookings or inquiries.
• Health Information: Medical history, dental records, and insurance details required for your treatment and care.
• Usage Data: Information about your visit to our website, including IP address, browser type, pages visited, and time spent on the site, collected via cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our dental services.
• Schedule and confirm appointments.
• Respond to inquiries and provide customer support.
• Process insurance claims and billing.
• Comply with legal obligations and regulatory requirements.
• Enhance your experience on our website and ensure its functionality.

3. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties, except as necessary for:

• Providing your treatment (e.g., sharing records with specialists).
• Processing insurance claims with your consent.
• Complying with legal obligations or responding to government requests.
• Protecting the safety and security of our patients, staff, or others.

4. Data Security

We take appropriate technical and organizational measures to safeguard your personal and health information against unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage system can guarantee 100% security.

5. Your Rights

You have the right to:

• Access and obtain a copy of your personal information.
• Request corrections to inaccurate or incomplete information.
• Withdraw consent for certain uses of your data, where applicable.
• Lodge a complaint with a privacy regulator if you believe your rights have been violated.

To exercise these rights, please contact us at [Insert Contact Email/Phone].

6. Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that collect non-personal information. You can modify your browser settings to disable cookies; however, some website features may not function properly.

7. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Russell Trails Dental
979 N Russell Rd Unit 4, Russell, ON K4R 0L9
info@russelltrailsdental.ca
(613) 909-8886